Privacy Policy

1. Required Information

This privacy policy aims to give you information on how LootOffers collects and processes your personal data through your use of this Website, including any data you may provide to us through this Website when you create an account, signup for our newsletter, use our content, use our services and support services, and receive marketing information.

We do not direct our Website to minors and we do not knowingly collect personal data from children under 16 or as defined by local legal requirements. If we learn we have mistakenly or unintentionally collected or received personal data from a child without appropriate consent, we will delete it. If you believe we mistakenly or unintentionally collected any information from or about a child, please contact us at [email protected].

It is important that you read this privacy policy together with any other privacy policy or fair processing policy we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy policy supplements other notices and privacy policies and is not intended to override them.

Contact details
If you have any questions about this privacy policy or our privacy practices, please contact our DPO via email: [email protected]

You have the right to make a complaint at any time with a data protection supervisory authority if you believe we have violated your privacy rights. We would, however, appreciate the chance to deal with your concerns before you file your complaint.

This Website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy policies. When you leave our Website, we encourage you to read the privacy policy of every website you visit.
2. Collected Data

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed such as Anonymous Data (as defined below).

We process personal data of website visitors only as far as this is necessary for the provision of a functional Website, our content, and services. The processing of personal data on a regular basis only takes place after consent of the visitors of the Website.

We may collect, use, store and transfer various kinds of personal data about you which we have categorized as follows:
  • Identity Data: includes first name, last name, username, telephone numbers, country of residence, gender, driver’s license, state ID, passport, passport card, permanent resident card, non-citizen travel document, visa, or similar identifier.
  • Contact Data: includes address, email address and telephone numbers.
  • Transaction Data: includes details about the method of payment such as the pay-out, cash-out, redemption method, or gift cards paid to you for participating as a user on our Website.
  • Technical Data: includes internet protocol (IP) address, your login data, browser type and version, device ID, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this Website.
  • Profile Data: includes your username and password, selfie picture, your interests, preferences, feedback, and Research and Survey Responses Data.
  • Usage Data: includes information about how you use our Website, products, and services. For example, this may include information that you view or click while visiting or using our Website or diagnostic and troubleshooting information.
  • Marketing Data: includes your preferences in receiving marketing from us and our third parties (such Google Analytics), and your communication preferences.
We also collect, use and share “Aggregated Data” such as statistical or demographic data for any purpose. Aggregated Data could be derived from your personal data but is not considered personal data in law as this data will not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy policy.
3. How we collect data

You may give us Identity Data and Contact Data by filling in forms or by corresponding with us by post, email, or otherwise. This includes personal data you provide when you:
  • apply to receive, participate, and interact with our products or services on the Website;
  • request support;
  • complete surveys and offers;
  • contact us
As you interact with our Website, we will automatically collect Technical Data about your devices, computer, equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs, and other similar technologies. Our Cookie Policy describes your options for controlling how we and our partners use cookies and similar technologies for advertising. Please note that you can always delete your account at any time.
4. Use of personal data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
  • Where we need to perform the contract we are about to enter into or have entered into with you.
  • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
  • Where we need to comply with a legal obligation.
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.
5. Disclosures

We work with third-party service providers to help us provide our services. We may share your personal data with the parties set out below for the purposes set out in Purposes for which we will use your personal data.

Service providers acting as processors:
  • Marketing and promotions to promote our Website and services
  • Telecommunications technology to send you messages, including SMS messages
  • Data hosting service providers
  • Security service providers for investigating fraud and security incidents
  • Analytic providers to understand how you use our Website and services
  • Customer support vendors
  • Marketing analysis and statistics
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.
6. International Data

We operate in many countries, and we (or our service providers) may move your data and process it outside the country where you live. We use third-party service providers to process and store your information in the United States, the EU, and other countries. When we transfer your personal data to our affiliates outside the EU, we make use of standard contractual clauses (which have been approved by the European Commission) to help ensure your information is afforded a high standard of protection, and that your privacy rights can be vindicated.

If you wish to obtain further details regarding the contractual arrangements we enter into to protect your personal data when it is transferred outside the EU, you may do so by emailing us via [email protected]. You can also access the standard contractual clauses approved by the European Commission at:
7. Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
8. Retention

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

In some circumstances we will anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.
9. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data.
  • Request access to your personal data.
  • Request correction of your personal data.
  • Request erasure of your personal data.
  • Object to processing of your personal data.
  • Request restriction of processing your personal data.
  • Request transfer of your personal data.
  • Right to withdraw consent.
To exercise the aforementioned data protection rights against us, please address your request, stating your first and last name by email to [email protected]. If you assert your rights against the controller, we will process your personal data in this context to respond to your request.

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.